How does a reverse phone lookup work?
Is anyone notified when I search for them?
How do I change or remove my own information?
How do I know my purchase is secure?
What happens if I don't find what I'm looking for?
What information is available in your databases?
How many searches do I get to conduct?
Do your databases cover international phone numbers?
Do your databases cover cell phone numbers?
What are the computer/browser requirements for accessing the members area?
Can I access the members area from multiple computers?
Can I print the search results?
I'm having login problems, what do I do?
How does a reverse phone lookup work?
PhoneDetective.com is a caller ID application that covers landline numbers, cell phones, and business lines in the United States. The way it works is simple:
Step 1: Enter a phone number into the search box (you can begin a search here)
Step 2: Preview your results (basic information about the number, such as city/state)
Step 3: Pay to view full results (name and address of owner, if available)
There are many reasons why you might want to conduct a reverse phone search:
Note: By using our website, you agree to use the information found only for lawfully permitted reasons. Please read our Terms and Conditions for more information.
Is anyone notified that I searched for them?
No. Your searches are confidential as outlined in our Terms and Conditions.
How do I change or remove my own information?
We take your privacy very seriously. You can "opt-out" of our directory for free online here.
Our opt-out system prevents your information from appearing to users that visit Phone Detective. It does not, however, remove your records from the source databases, over which we have no control.
Click here to read more about our commitment to privacy.
How do I become a member?
To register, simply choose your preferred payment option and then checkout using our secure order form. Click here to get started.
How do I know my purchase is secure?
When you make a purchase at PhoneDetective.com, your information is protected by a 128-bit SSL connection. You will see a 
"lock" icon in the bottom of your browser on the checkout page, which indicates secure encryption.
What happens if I don't find what I'm looking for?
Your satisfaction is our #1 priority. If you don't find what you're looking for our expert staff will be happy to assist you (at no extra charge) in order to locate the record in question.
What is your return policy?
If your search turns up no results-- and our professional staff is unable to help you locate the records-- you may contact our support department for a refund request.
What information is available in your databases?
Full Phone Reports include up-to-date information for (when available):
The PhoneDetective.com members area gives you additional access to millions of public records, including:
Our 1-year membership plan makes Phone Detective an affordable and comprehensive solution for your phone search and people finder needs. Click here to join today!
How many searches do I get to conduct?
Membership at PhoneDetective.com includes unlimited basic reverse phone lookups, which covers listed landline numbers. Full Phone Reports are limited to one per customer. Customers can purchase additional premium cell phone owner searches (Tracer Reports™) within the members area.
Do your databases cover international phone numbers?
No. Our product is for U.S. customers and information only.
Do your databases cover cell phone numbers?
Yes. Information about a mobile number's issuing location, carrier, and other details is available for almost all U.S. numbers. The availability of ownership details depends on whether the phone number is available in our data sources.
What are the computer/browser requirements for accessing the members area?
Our members area is compatible with all major browsers and computer types. An Internet connection is required to conduct searches. Pages load quickly, so even a dial-up (modem) connection is fine.
Can I access the members area from multiple computers?
Yes. You may sign into the members area from any computer with your username and password.
Can I print the search results?
Yes. You may copy, paste, and print the information on your screen. We don’t allow “bots”, scraping, or bulk exports, however.
I'm having login problems, what do I do?
To retrieve a lost password, follow the instructions on our Sign In page.
How do I sign into the members area?
To sign into the members area, simply go to the Sign In page and enter your username and password. If you're having difficulty logging in, please visit our Customer Service center.
How do I contact your support department?
To reach our friendly support staff, simply use the contact us form link at the bottom of our Customer Service page.